ThinkLocum – UK Medical Recruitment Agency Slashes Costs by 47%
South Africa
Challenge
A prominent UK-based medical recruitment agency covering medical staff in the private healthcare sector and the NHS faced challenges in managing operational costs while maintaining high recruitment standards. The agency sought an effective strategy to scale its operations internationally without compromising service quality.
The back office of temp recruitment companies is notoriously detail-oriented and repetitive but expensive and tough to scale. The challenge was to build and sustain an international team that could function seamlessly with the head office in the UK, but with significantly reduced operational and overhead costs.
As a business owner, finding reliable recruitment services is crucial. The Legends Agency came through for me, providing quality candidates tailored to my company's needs. Their professionalism and dedication make them stand out in the field. — Harj Dadrah, MD, Medical recruitment business, UK
Solution
There were very specific needs and requirements for the successful offshoring of their back office. This included finance professionals, administrators, and candidate managers. We provide full-scale Recruitment and Employer of Record services to build and support their UK team. They now have a team of 6 in South Africa and are looking to grow.
Our services included:
**Recruitment:** In medical recruitment services, there are stringent skill requirements, so we have sourced and placed highly trained and experienced staff that fit well within the company's culture. All of our recruits are nothing short of legends! All with high-standard university degrees and a few years of working experience under their belts.
**Employer of Record:** After recruiting the staff, they are onboarded, compliantly, and then we provide payroll management, compliance with local employment regulations, and continuous HR assistance. All of which allows the recruiters in the UK to get on with the job at hand.
**International Support Services:** The ThinkLocum team uses our hot-desking facilities on an ad-hoc basis in Cape Town, South Africa.
Results
**Cost Savings:** By hiring remote staff in South Africa, the average like-for-like cost saving for ThinkLocum is 47%.
**Operational Efficiency:** There is a requirement for 24/7 support in the recruitment sector, and as such, they can cover this at a much lower cost than locally in the UK. In addition, they have been able to focus their UK staff on core business activities.
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