Medtigo: The Success of Using the PEO Model in a Healthcare Industry

Medtigo, a healthcare company founded in 2014 and originally from Massachusetts, wanted to expand its business operations to India to access the country's talented and technologically equipped population for building remote teams. The company offers various services ranging from medical staffing, emergency, internal, and critical care medicine, physician assistants, anesthesiology, and hospitalists, along with recruitment in the US and high-quality training and certifications in the medical field.

Initially, medtigo explored outsourcing and contracting as options to expand its services in India, but after evaluating the drawbacks of these approaches, Rick, the CEO of medtigo, decided to move forward with an EOR model in India. They needed a partner with a better understanding of the Indian market and a proven track record of building professional remote teams with good employee relations for their IT, customer, and technical support teams.

Remunance worked closely with Rick, the CEO of medtigo, providing comprehensive EOR services and recruitment solutions. Initially, medtigo partnered with Remunance only for its EOR services and recruitment for the digital marketing team. During this initial process of building remote teams, medtigo realized the importance of having an initial core team structure in India for smooth operations.

Recognizing this requirement, Remunance offered 360-degree support and tech-enabled solutions to their India team, including:

- Customized employer of record solutions for team expansion plans

- IT and infrastructure support

- Reimbursement management

- Compliance management

- Recruitment services for HR, finance, operations, and technical teams

- Ongoing guidance and support for non-core business matters

Remunance acted as the eyes and ears in the Indian market, collaborating with medtigo to set up the remote team that they had envisioned.

The partnership with Remunance delivered exceptional results for Medtigo:

- Successfully built an initial digital marketing team

- Expanded to include HR, finance, operations, and technical teams

- Grew from a small initial team to a 40-member strong team in less than 2 years

- Achieved smooth operations with proper core team structure in India

- Gained confidence to function independently in the Indian market

- Successfully tested the Indian business market with Remunance as EOR partner

- Eventually formed a wholly-owned subsidiary in India after validating the market

Medtigo valued the prompt response, compliant services, and guidance Remunance provided in non-core business matters. With Remunance's expertise in the Indian market, medtigo gained the confidence needed to function independently and eventually establish their own subsidiary.